Tuesday, July 14, 2009

Windows Vista Issue with Downloading Photos

I have a new computer, new software, latest Windows service packs installed, yet I just wasted 2 hours of my life, for the 2,654th time, trying to figure out the answer to a Windows glitch. Since I'm sure there are more people out here who have had the exact same issue, I will share the information 2 hours of my life purchased.

Today's Glitch:

My computer does not recognize my camera anymore. I have downloaded photos to my computer several times in the past, but all of a sudden it doesn't work. Could this be because I downloaded and installed Service Pack 2? When I go to Control Panel, Device Manager, Portable Devices, I get the following error message: "Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19) Click 'Check for solutions' to send data about this device to Microsoft and to see if there is a solution available." Of course, checking for solutions gave me no solutions. A search of the internet told me that people with different camera manufacturers are having an identical problem.


So if you are currently pulling your hair out, here is what I did to fix it. It is an easy solution: I uninstalled the device and then reinstalled it.

Make sure your camera is plugged into the computer. Go to Control Panel, Device Manager and Portable devices, right click on the camera and choose Uninstall. After that is finished, go into the Action menu at the top and choose “Scan for hardware changes” to reinstall the device. This was fast and completely fixed the problem.

If you have the same issue, and you tried this solution, let me know how it worked for you.

One more thing . . .

While typing this post, all of a sudden Windows didn't recognize my wireless network. Happens to me every once in a while. It wants me to do a new install of my network. Instead, I have to reboot my computer and the network magically appears.

Why haven't I switched to a Mac yet?


Nancy @ Live love laugh said...

That is so funny (really not funny) because the same thing happened to me. My internet was a mess and my computer kept shutting down, so a friend "fixed" the problem. Then, I couldn't bring up my pictures, download or save them to a disk (as I was afraid I'd lose them!. I tried everything... including reinstalling and magically it worked-I rushed to upload and save and said I'd figure it out later... I think you solved my mystery! Meanwhile I have hardly blogged bc I couldn't use any new pics! Thanks!

Donna said...

Have you tried just looking for your camera through "my computer"? I'm generally able to open the camera files directly and copy them to my hard drive that way.

Also, check your camera's website to see if they have a patch- the issue could be with them.

Dawn said...

I haven't loaded any photos since hubby installed the new vista downloads. Hope it works.

I did have trouble viewing some blogs I had visited before. A note came up saying I had to click on a new icon to see blogs done on "old" systems. Gee guys, thanks for the "improvements".

Crafty and Classy said...

What a "buzz kill"!! : )

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